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- VoIP
Install DSX IP keysets on-premise in a managed network or off-site in a remote office. Compliant third-party SIP phones, soft phones, and ATAs are also supported. DSX VoIP requires a 4-Port VoIP Gateway Daughter Board (VOIPDB), which is expandable via licensing.
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- Line Scheduling
Use the intuitive and easy to understand Line Scheduling to set up how you want the system to handle incoming calls.
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- Department Groups
The 30 Department Groups replace the separate Ring Groups and UCD Groups, providing more group capacity and flexibility. Each Department Group can have a unique name to help keep track of programming.
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- CHECK Key Enhancements
Pressing CHECK and a right-column Fixed Feature Key at any keyset extension displays important information about the system. This information includes extension data, licensing on IntraMail and VoIP, and important networking settings.
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- Built-In Recordable Message On Hold
You can record your own Message On Hold or download a professionally recorded one from the DSX System Administrator. This capability was previously only available with IntraMail.
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- Default Numbering Plan Changes
To make it easier to correlate ports and extension numbers, extension numbers are renumbered from 301-428 and group numbers are 601-630.
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- Password Reset
The system password can now be reset. A Password Reset Key can be purchased by providing the Password Reset Code shown in the DSX System Administrator.
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- Intercom Queue Key
Any keyset extension can have an Intercom Queue key. If the user is busy on a call, any new Intercom call will ring the key.
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- Hold and Park Programmable Recall Cycles
Set how many times a call will retry the extension that initially placed it on Hold or in Park Orbit. The call can divert after a set number or keep retrying continuously.
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- PRI Calling Party number
The extension outbound PRI Calling Party Number option is expanded from four to 18 digits, allowing the system to send a unique 10-digit telephone number for each extension.
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- DID Translation Name
A DID call can optionally display a unique name programming into the DID Translation Table for each entry. This makes it easier for the user to tell the nature of the call.
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- Wireless Headset Adapter (WHA)
Provides full integration with Plantronics wireless headsets. Provides
the same capability as the Plantronics HL-10 Handset Lifter.
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- Cascading Message Notification (IntraMail Pro)
Cascading Message Notification will call an extension user at up to five preset destinations to let them know a new voice mail message has arrived. Requires IntraMail Pro.
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- Find Me Follow Me (IntraMail Pro)
Find Me Follow Me helps an Automated Attendant caller locate an extension user who is not at their desk. Requires IntraMail Pro.
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- Email Integration Name (IntraMail Pro)
When a voice message is left by an outside caller (with Caller ID provided), the email shows the Caller ID number and name.
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- Security Code Option
A subscriber can choose to make their Security Code required for all logons or just remote logons.
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- Multilingual Voice Prompts
IntraMail voice prompts are now available in three languages: English, Spanish, and French.
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- Dedicated UCD Group
IntraMail has a dedicated UCD Group, using master number 700, that is not part of the pool of Department Groups.
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- User Level Programming
User Level Programming has an extensive face lift and functional overhaul, making it even more intuitive and easier to use.
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- Directory Dialing Search
Quickly search through the directory for the co-worker or Speed Dial number you want to call.
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- Hot Dial Pad
An extension user can dial a call without first lifting the handset or pressing any keys.
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- Caller ID Manual Callback
You are no longer required to program tables for Caller ID callback. The Caller ID Callback number can now be selected by the extension user.
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- Caller Timer without a Key
Now you can enable the Call Timer without having a separate Call Timer Feature Key.
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- Park Orbit Recall Pickup
An extension user has additional options on when they can pick up a parked call: while it is parked and while it is recalling.
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- VoIP Gateway Ports
The VoIP Gateway comes standard with a 4-port license. It can be upgraded in 4-port increments. Click here for more.
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- IntraMail Ports
The number of IntraMail and IntraMail Pro ports can now be upgraded in 2-port and 4-port increments. Click here for more.
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- IntraMail to intraMail Pro
Standard IntraMail can now be upgraded to IntraMaiil Pro. Click here for more.
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