Automated Attendant

Release Notes (System)

Digit Processing Improved After Invalid Entry

[3.05] If the Automated Attendant has a custom greeting (Instruction Menu Message) recorded, the processing of invalid entries is improved. Invalid entries occur when an outside callers dials digits into the Automated Attendant that are not defined in the Dial Action Table. With this software version, it is not necessary to wait for the "That is an invalid entry" or the custom greeting to complete. The system now discards the invalid entries and processes the valid entries more quickly.

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