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Separate Day/Night Greetings
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Application Summary
- By default, the IntraMail Automated Attendant answers all calls with the
same greeting (Instruction Menu Message) - which is the message recorded
for Call Routing Mailbox 801. This is because the routing mailbox for
Monday-Friday from 8:00AM to 5:00PM is number 801. The Default Mailbox,
which answers at all other times, is also number 801.
- To have separate day and night greetings:
- Change the Default Mailbox from Call Routing Mailbox 801
to 808.
- Record a night Instruction Menu for Call Routing Mailbox
808.
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1
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Change the Default Mailbox to Call Routing Mailbox 808.
- In 4211-01: Default Mailbox [Voice Mail: Answer Tables: Answer Table: Setup (4211): Default Mailbox], change the
Default Mailbox assignment to 808.
- Turn to Answer Tables
for more.
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2
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Record the daytime and night Instruction Menus.
- At extension 300, press V-MAIL.
- For the IntraMail Automated Attendant:
- Dial SA (72) + I
(4)
- For the Built-In Automated Attendant, dial
#AG (#24).
- Dial 801 (for Call Routing Mailbox 1) +
R (7).
- Record the daytime Instruction Menu message + #
twice.
- Dial I (4).
- Dial 808 (for Call Routing Mailbox 8) +
R (7).
- Record the night Instruction Menu message + # +
Hang up.
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