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DSX Software |
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Version 2
General Release
2.11
Field Trial
2.18
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Application Summary |
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This application builds on the Separate IntraMail Day/Night Greetings application.
Now that callers are hearing a separate Automated Attendant greeting during the day and at night, the site wants to have different dialing options at night. At night, callers should only be able to dial 0 to leave a message in the mailbox for extension 300. To do this:
- Prerecord the Instruction Menu Message for Call Routing Mailbox 008 to announce the new dialing options.
- Change the Dial Action Table assignment and options for Call Routing Mailbox 008. |
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First, assign a unique Dial Action Table (2) to the night time Call Routing Mailbox (008). |
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- In 4222-01: Dial Action Table, assign Dial Action Table 2 to Call Routing Mailbox 008.
- Turn to Call Routing Mailbox in the DSX Software Manual for more.
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Then, change the dialing options for the night time Dial Action Table (2). |
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- In 4231-Digit Assignment for the digits 3 and 4, enter 0 for the Action entry to prevent callers from dialing extensions at night.
- In 4231-Digit Assignment for the digit 0, change the Action entry to REC1 (by dialing 3) and the Data entry to 300. This
allows night time callers to dial 0 to leave a message for extension 300.
- Also in In 4231-Digit Assignment, leave the * and # entries unchanged so that experienced users can still leave Quick
Messages or do Remote Logons at night.
- Turn to Dial Action Table in the DSX Software Manual for more.
- Following the instructions in Separate IntraMail Day/Night Greetings, record a new night time Instruction Menu Message.
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