Install DSX IP keysets on-premise in a managed network or off-site in a remote office. Choose between two types of DSX IP extensions: the 34-Button Backlit Display and the 34-Button Backlit Super Display. These feature-rich IP keysets offer the same features as their digital counterparts, have Full Duplex speakerphones, and are quick to set up in an IP environment. Each DSX IP Keyset uses a single, low-profile Ethernet cable to the desktop connected to a compact, unobtrusive DSX IP Phone Adaptor. Compliant third-party SIP phones, soft phones, and ATAs are also supported.

New in DSX v3.2   DSX System Software Version 3.2 is an important new release that features three major VoIP enhancements:
   • Peer-to-Peer communication between IP extensions
   • NAT Traversal with Any Router
   • Improved ATA and SIP SLT Support

New in DSX v3.2   With Peer-to-Peer, DSX IP keysets and other SIP devices in the same office do not use VoIP Gateway ports when talking to each other. VoIP licenses are only required for calls to TDM resources and off-premise IP phones.

New in DSX v3.2   NAT Traversal with Any Router for DSX IP keysets means you no longer have to limit your remote offices to the LinkSys routers previously recommended. Click here for more.

Enable Hot Dial Pad so you can dial an Intercom or outside call without first lifting the handset, and still have your User Programmable Features. Directory Dialing Search can help you quickly call a co-worker or find a Speed Dial number. If you have a private office, call your mailbox without entering a Security Code but require it for remote access.

New in DSX v3.2   For your convenience, Hot Dial Pad follows your Prime Line setting. If you have your Prime Line set up as an outside line, for example, just start dialing and your call will automatically go out on that outside line.

User Level Programming using the soft keys, which lets you set the feature options on your telephone, is greatly enhanced with an extensive face lift and functional overhaul. The more intuitive interface uses all three lines of the telephone display to provide better guidance when selecting options and setting preferences.

Use the new Line Scheduling to quickly set up how you want to handle incoming calls. It's easy to understand and intuitive to set up, yet has the power and flexibility to satisfy even complex call answering scenarios. Skip Ahead, an important part of Line Scheduling, lets you press a key to skip ahead in your schedule. Have to leave early for the day? Just press Skip Ahead to activate the evening schedule. Starting early? Press Skip Ahead to advance from your overnight schedule to the normal workday schedule.

If you work in a multilingual environment and IntraMail answers your calls, the Multilingual Voice Prompts can guide your callers in their choice of English, Spanish, or French. The language selections are also available for each mailbox.

New in DSX v3.2   IntraMail has been enhanced with new Call Progress Tone Detection and Silence Elimination to help eliminate nuisance messages.

Call center co-workers will appreciate the Translation Name feature added to Direct Inward Dialing. When a call rings in, the display can show a custom name describing the call based on the number dialed. If the center has PRI service, a user calling out can automatically send a custom Calling Party Number (up to 18 digits) that will show as part of the Caller ID at the destination.

Find Me Follow Me, a new feature for IntraMail Pro, helps a caller locate you when you are away from your desk. If the call is unanswered, IntraMail can pick up the call and try you at up to three alternate Find Me Follow Me destinations. Cascading Message Notification, another new feature for IntraMail Pro, can call you at up to five preset destinations to let you know when a new voice mail message has arrived.

With either of these new IntraMail Pro features, a destination can be an outside number (such as a cell phone, pager, or home office) or a co-worker's extension.

Set up your telephone to deliver new messages via Email Integration. You'll notice with messages from outside callers that you'll now see their number and name.

New in DSX v3.2   DSX System Software Version 3.2 also provides three exciting new enhancements to IntraMail and IntraMail Pro:
   • IntraMail Message Review
   • Enhanced Cascading Message Notification (IntraMail Pro)
   • Expanded IntraMail maintenance functions (using System Administrator 3.1 or higher)

Some of your favorite features have a new twist to make them even more effective. The Call Timer can now run without a Feature Key. When returning a call in your Caller ID log, you can Manually Select how you want the number dialed. Efficiently manage frequent calls from co-workers by putting an Intercom Queue Key on your telephone (even if you are not an operator). You can now choose to have your Speed Dial numbers dial out on your Prime Line rather than a line or line group.

Hold and Park provide the programmable Recall Cycle option to better control the handling of unanswered calls placed on Hold or Park. Additionally, the Park Recall Enhancement lets you pick up a call parked by a co-worker while it is in orbit or recalling.

New in DSX v3.2   Think you need more IntraMail voice mail ports? Assign your voice mail ports to hotline keys to monitor your port usage before upgrading.

The eight separate Ring Groups and UCD Groups are replaced by 30 Department Groups. You can set up Department Groups as either Ring Groups or UCD Groups in any combination. For more efficient setup, group IntraMail programming is consolidated into the Department Groups. IntraMail uses a Dedicated UCD Group and does not subtract from the number of Department Groups.

The Default Numbering for extensions and Department Groups associates the port number more closely with the extension number. For example, extension numbers are 301-428 and use ports 1-128. Department Group numbers are 601-630 and use group ports 1-30. Extensions no longer start at 300.

New in DSX v3.2   DSX System Software Version 3.2 enables all the System Administrator Version 3.1 Maintenance and Prompt Update features. This allows you to copy, move and erase mailboxes. Additionally, you can delete prompt sets that are already installed (e.g., to make more message storage room).